We make every effort to dispatch eligible orders within one business day and we want our customer receive their purchase without any delay.
Processing & Dispatch:
Orders are typically dispatched within 1 business day.
During peak seasons (e.g., holidays), processing may take 2–5 business days.
Shipping Carriers:
We ship via USPS, FedEx, DHL, and UPS.
The assigned carrier will appear in your tracking information once your order is dispatched.
Estimated Delivery Times (Unified with FAQ):
| Region | Estimated Delivery |
|---|---|
| United States | 7–12 business days |
| Canada | 10–15 business days |
| United Kingdom | 10–15 business days |
| Australia & New Zealand | 12–18 business days |
| Europe (EU) | 12–20 business days |
| Rest of World | 15–25 business days |
Note: These are estimated delivery times after dispatch. Most orders arrive sooner than the maximum estimate.
Delivery & Signature:
Some deliveries may require a signature depending on the carrier and destination. Please ensure someone is available at the delivery address.
If delivery is missed, the carrier may attempt re-delivery or hold the package for pickup.
Shipping Costs:
Free shipping promotions may be available from time to time and will be clearly displayed on the Website.
Shipping Exceptions & Liability:
We are not responsible for delays caused by:
Customs inspections or processing
Incorrect or incomplete address information
Natural disasters, strikes, pandemics, or other force majeure events
Missed deliveries due to no one being on-site
Tracking information will be provided, but exact delivery dates cannot be guaranteed.
Orders cannot be delivered to P.O. Boxes in certain countries depending on the shipping carrier.
Customers are responsible for ensuring the shipping address provided at checkout is accurate and complete.